(4.5 / 5)1790+ Ratings

Roolee Reviews

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Overall Rating

4.5
2 Reviews
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About Roolee

In 2013, a small boutique in Logan, Utah caught the eye of a young entrepreneur with high hopes and an encouraging family. That entrepreneur was Kylee, and the boutique would soon become the foundation for Roolee, an online clothing, kids, & home decor brand that feels more like a family than a business.

From its humble beginnings, Roolee has grown into a company of over 100 employees, with a brick and mortar store operating out of northern Utah. What sets Roolee apart from other online brands is their commitment to fostering a happy and healthy work-life balance for their employees. In turn, this culture of care and connection extends to their customers, who feel like they're part of the Roolee family.

Roolee's unique aesthetic blends bohemian and vintage styles, creating a look that's both on-trend and timeless. In addition to the emphasis on quality and style, Roolee is also committed to sustainability. They use eco-friendly packaging and materials, and work to reduce their carbon footprint in all aspects of their business.

Customer ratings by feature

  • Good Value
    4.5
  • Customer Service
    4.0
  • Return Policy
    5.0

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Roolee Customer Reviews (2)

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Luca Fuerst
Luca Fuerst
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Feb 13, 2023
Turan Verharen
Turan Verharen
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Feb 10, 2023

Roolee Customer’s Q&A

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Roolee FAQs

FAQ

What are some popular clothing items from Roolee?

Roolee offers a variety of women's clothing that includes tops, dresses, sets and jumpsuits, and accessories. Popular items often feature comfortable designs with elastic waistbands for pants, making them suitable for both indoor coziness and outdoor errands. The brand is known for its trendy handpicked outfits and clothing sets designed for every occasion, promoting self-love and genuine sisterhood. Free shipping is available on orders over $100, adding to the appeal of their latest assortment of clothing and accessories.

FAQ

What are some unique features of Roolee's dresses?

Roolee's dresses are known for their unique blend of bohemian chic and vintage styles. The dresses often feature neutrals, vibrant colors, and soft prints like florals or stripes. They come in various lengths such as midi, maxi, and short sleeves, catering to a wide range of sizes from XXS to 3XL. Some dresses offer functional details like pockets and keyhole backs, while others boast floral lace overlays and smocked designs. The collection includes modest options suitable for everyday wear, as well as dressier items for work or formal events. Roolee's dresses are designed to be comfortable, elegant, and flattering, with certain styles featuring flutter sleeves, eyelet details, and tiered skirts.

FAQ

Does ROOLEE offer free shipping?

Yes, free shipping is currently available for purchases with a subtotal of $85 or more worth of shippable products to the lower 48 states. However, please note that this offer does not apply to large home decor items.
FAQ

What is the estimated shipping time for ROOLEE orders?

Delivery times for U.S. orders vary based on location and typically range from 4-12 business days. International orders can take an additional 8-20 business days for delivery, depending on the location.
FAQ

Can I add or alter items to my Roolee order after checkout?

For customer protection, ROOLEE is unable to alter the contents of an order once it has been placed. This includes changing sizes or colors or adding items. If your order has not yet shipped, it may be possible to cancel it or the item and place a new order with the desired changes.
FAQ

Can I cancel my Roolee order after placing it?

Yes, you may cancel your order as long as it has not been shipped. To cancel your order or specific items from it, please email contact@roolee.com with the subject line "URGENT: Cancel Order" and include your order number.
FAQ

Is it possible to upgrade the shipping speed for my Roolee order?

Yes! During checkout, there will be different shipping options available under the "Shipping Method" section. The cost will vary depending on the shipping speed and weight of your package.

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